{"id":11311,"date":"2025-08-10T05:50:11","date_gmt":"2025-08-10T09:50:11","guid":{"rendered":"https:\/\/www.ecoportal.net\/en\/?p=11311"},"modified":"2026-06-29T13:21:28","modified_gmt":"2026-06-29T17:21:28","slug":"new-ssa-rule-in-august-one-group","status":"publish","type":"post","link":"https:\/\/www.ecoportal.net\/en\/new-ssa-rule-in-august-one-group\/11311\/","title":{"rendered":"Rural retirees face 3 million extra hours of travel as SSA bans phone-based address changes in August"},"content":{"rendered":"<p>Rules, whether you love them or hate them, society in general cannot function without them. Now, some people believe that rules are made to be broken, but when it comes to the SSA, we recommend that you check yourself before you wreck yourself. In August, beneficiaries can expect a new rule, which will have several groups in particular having to visit the nearest office.<\/p>\n<h2>The role of one of the oldest federal agencies in the US<\/h2>\n<p>On August 14, 1935, the Social Security Act was officially signed into law by the 32nd US President, Franklin D. Roosevelt. Since then, millions and millions of US citizens have benefited from the act. The Social Security Administration (SSA) is the federal agency that manages the social insurance program.<\/p>\n<p>The social insurance program distributed monthly benefits to qualifying beneficiaries, which include retirement, disability, and survivor benefits. These monthly benefits are <strong>a welcome addition<\/strong> to the income of many citizens, as they help them afford essentials such as groceries, housing, healthcare, and medication. Without it, financial burdens would significantly increase nationwide.<\/p>\n<p>Now, it is almost <strong>satirically poetic<\/strong> of the SSA to implement a new rule 90 years later in the same month the act was signed into law. This new rule will affect several groups of beneficiaries in particular.<\/p>\n<h2>The SSA will be implementing a new rule<\/h2>\n<p>One thing that is an absolute must is to ensure that your<strong> personal information stays up to date<\/strong> on the SSA&#8217;s system, even if the change is something minor. By doing this, you not only make your own life easier, but you also ensure that your monthly benefits are correct. The only issue is, the new SSA rule will make this a little harder for certain groups of beneficiaries.<\/p>\n<p>Earlier this year, the agency had the entire US buzzing after implementing a rule regarding<a href=\"https:\/\/www.ecoportal.net\/en\/ssa-social-security-office-phone\/4306\/\"> claiming benefits over the phone<\/a>. Now, they have taken it another step further. According to the <span data-sheets-root=\"1\"><a href=\"https:\/\/blog.ssa.gov\/social-security-updates-recently-announced-identity-proofing-requirements\/\" rel=\"nofollow noopener\" target=\"_blank\">Social Security statement on new identity proofing requirements<\/a>, beneficiaries will <strong>no longer be able<\/strong> to complete the following over the phone without first completing an online identity verification step:<\/span><\/p>\n<ul>\n<li>Address changes<\/li>\n<li>Claim status checks<\/li>\n<li>Requesting benefit verification letters<\/li>\n<li>Ordering tax forms<\/li>\n<\/ul>\n<p>From now on, if you attempt to utilize the call center for these transactions, you must complete <strong>a multi-step digital verification process<\/strong> to receive a one-time PIN code. If you do not have this PIN, you must visit your local field office. This new policy will result in a significant strain on all the field offices. The new policy will significantly impact the rural regions where citizens have to travel far and lack public transportation.<\/p>\n<h2>This group of citizens will be affected the most<\/h2>\n<p>The groups of citizens that will be affected the most are retirees, people with disabilities, and citizens without reliable internet access. According to the <span data-sheets-root=\"1\"><a href=\"https:\/\/www.cbpp.org\/blog\/trump-administration-plans-to-force-millions-more-seniors-and-people-with-disabilities-to\" rel=\"nofollow noopener\" target=\"_blank\">Center on Budget and Policy Priorities<\/a>, this new policy will result in older citizens having to spend almost <strong>3 million additional hours<\/strong> on the road annually, just to receive service. This estimation excludes the hours spent waiting in line.<\/span><\/p>\n<p>The SSA reportedly plans on implementing this<strong> new rule mid-August<\/strong>, specifically by August 18, which means the already overburdened local field offices can expect their <a href=\"https:\/\/www.nextgov.com\/digital-government\/2025\/07\/social-security-plans-new-restrictions-its-phone-line-citing-fraud\/407087\/\" target=\"_blank\" rel=\"noopener\">annual visits to jump by nearly 3.4 million<\/a> \u2014 a figure SSA itself estimates for people who decline the online process. The new policy has raised concerns among many advocates and prior agency officials, with many wondering how the change will help the SSA, which is already struggling with severe staff shortages.<\/p>\n<p>We know they say that change is as good as a holiday, but we believe this one in particular will be far from it. The <a href=\"https:\/\/www.ecoportal.net\/en\/social-security-donald-trump-benefits\/3993\/\" rel=\"nofollow\">sudden cuts in SSA staff<\/a> were already enough for the US to try and handle, but only time will tell whether this policy will be beneficial at all.<\/p>\n<p><em>Disclaimer: This content is informational only and does not supersede or replace the SSA&#8217;s or IRS&#8217;s own publications and notices. Always verify any specific dates and amounts by following the direct links in our article to SSA.gov or IRS.gov, or by consulting your local SSA field office or tax professional.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rules, whether you love them or hate them, society in general cannot function without them. Now, some people believe that rules are made to be broken, but when it comes to the SSA, we recommend that you check yourself before you wreck yourself. In August, beneficiaries can expect a new rule, which will have several &#8230; <a title=\"Rural retirees face 3 million extra hours of travel as SSA bans phone-based address changes in August\" class=\"read-more\" href=\"https:\/\/www.ecoportal.net\/en\/new-ssa-rule-in-august-one-group\/11311\/\" aria-label=\"Read more about Rural retirees face 3 million extra hours of travel as SSA bans phone-based address changes in August\">Read more<\/a><\/p>\n","protected":false},"author":14,"featured_media":11312,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_focus_keyword":"SSA","rank_math_title":"","rank_math_description":"Check yourself before you wreck yourself. Beneficiaries can expect a new SSA rule, which will have one group in particular having to visit the nearest office.","footnotes":""},"categories":[2],"tags":[],"class_list":["post-11311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance"],"_links":{"self":[{"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/posts\/11311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/comments?post=11311"}],"version-history":[{"count":0,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/posts\/11311\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/media\/11312"}],"wp:attachment":[{"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/media?parent=11311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/categories?post=11311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecoportal.net\/en\/wp-json\/wp\/v2\/tags?post=11311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}